Online Couples Counselling in London
Online couples counselling at Feeling To Healing helps you and your partner talk honestly, stop the same arguments going round in circles, rebuild trust and feel close again. Our qualified psychologists offer couples therapy by secure video anywhere in the world and in person at our East London clinic. There is no waiting list, sessions last 55 minutes, and every couple starts with a free 20-minute consultation.
Clinically reviewed by Dr Carlo Demarco, PhD, Consultant Psychologist. Last updated October 2026.
Every relationship goes through difficult seasons. Perhaps you argue more than you talk, or you hardly argue at all because you have stopped trying. Maybe trust has been broken, a new baby or a new job has changed everything, or you simply feel more like flatmates than partners. Whatever has brought you here, reaching out is a sign that the relationship still matters to you, and that is the best place to start.
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What Is Online Couples Counselling?
Online couples counselling is a talking therapy in which you and your partner meet a qualified therapist together, over a secure video call, to understand what is going wrong in your relationship and to find better ways of being together. Couples therapy is not about deciding who is right. Your therapist does not take sides. The relationship itself is the “client”, and both of you get the chance to be heard.
In sessions you look at how you communicate, what happens when you disagree, which needs are not being met, and how past experiences shape the way each of you reacts today. You then practise new ways of listening, talking and resolving problems, first with your therapist’s support and then at home. The NHS describes this kind of help in its guide to types of talking therapy: you and your partner talk to a therapist who helps you deal with problems in your relationship.
You do not have to be married, living together or in crisis to benefit. Couples come to us for online couples counselling while dating, engaged, newly married, after decades together, and sometimes while deciding whether to stay together at all.
Signs Couple Therapy Could Help You
Many couples wait years after problems start before asking for help, and by then resentment has often built up. It is much easier to make changes early. Couple therapy may be worth considering if you recognise any of these:
Communication
- The same arguments keep repeating
- Small disagreements quickly turn into big fights
- One of you shuts down or walks away
- You feel criticised or not listened to
Closeness
- You feel lonely even when you are together
- Affection or intimacy has faded
- You live parallel lives, busy with work and children
- You have stopped sharing plans and feelings
Trust and change
- An affair or secret has come to light
- A big life change has put you under strain
- You disagree about money, family or the future
- You are unsure whether to stay together
You do not need to tick a certain number of boxes before starting couple therapy. If something in your relationship is worrying you, that is reason enough to talk to us.
Relationship Problems We Help With

- Communication breakdown: learning to say what you need without blame, and to listen without getting defensive. See also our page on communication skills.
- Constant conflict: understanding what really drives your arguments and how to calm things down. Read more about conflict resolution.
- Infidelity and broken trust: making sense of what happened, and deciding together whether and how to rebuild.
- Loss of intimacy: reconnecting emotionally and physically. When sexual difficulties are the main concern, our sex therapy service can help.
- Life transitions: moving in together, becoming parents, children leaving home, illness, redundancy or retirement.
- Family and cultural pressures: in-laws, different backgrounds, faith or expectations, including arranged and intercultural marriages.
- Jealousy and insecurity: when fear of losing your partner starts to damage the relationship.
- Anger, stress and addiction: when one partner’s anger, depression or addiction affects you both.
- Separating well: if you decide to part, ending the relationship with respect, especially when children are involved.
For married couples there is more on our marriage counselling page, and couples who want an objective picture of their strengths can try our relationship compatibility assessment.
Our Approach to Couples Therapy
There is no one-size-fits-all method. Our psychologists use an integrative approach, choosing from well-researched ideas the ones that suit your relationship. In practice, this means three things.
- Understanding your cycle: most couples get stuck in a repeating loop, for example one partner pursues and the other withdraws. Seeing the loop clearly, and the feelings underneath it, takes a lot of the blame out of the room.
- Practical skills: drawing on cognitive behavioural methods, you learn to notice unhelpful thoughts about each other, take turns to speak and listen, and solve problems as a team.
- Emotional connection: we help you talk about the hurt, fear or longing beneath anger, so that each of you can respond to what the other really needs. This builds the emotional intelligence that keeps a relationship strong.
Your therapist stays neutral and fair to both of you. Sometimes it helps to have one or two individual sessions alongside joint ones, and we will always agree this with both of you first so that nobody feels left out.
Does Relationship Counselling Work?
Relationship counselling is well researched, and couples therapy is one of the most studied forms of it. Studies of couple therapy consistently find that most couples who complete it are better off than couples who receive no help, with improvements in satisfaction, communication and closeness. In England, couples therapy is one of the treatments offered for depression through NHS Talking Therapies, because problems in a relationship and low mood often feed each other.
Results are best when both partners take part willingly and start before resentment has hardened. The relationship you build with your therapist also matters: feeling safe, respected and understood by them is one of the strongest predictors of a good outcome. That is why we offer a free consultation, so you can meet us before you commit.
Changes couples often notice include:
- Calmer, shorter disagreements that end in a decision rather than silence
- Feeling heard and understood by each other again
- More affection, fun and time together
- Clearer agreements about money, chores, family and the future
- For some couples, the clarity to part with less pain and more respect
How It Works at Feeling To Healing
1
Free 20-minute consultation
A relaxed, no-obligation chat, together or on your own, about what is happening and what you hope to change.
2
First joint session
Your therapist hears both sides, learns your history as a couple and agrees shared goals with you.
3
Regular sessions
Usually weekly or fortnightly, by video or at the clinic, with small practical tasks to try between meetings.
4
Review and next steps
We review progress together and plan an ending, with tools to keep your relationship on track.
Each session lasts 55 minutes. Many couples notice positive changes within 6 to 12 sessions of couple therapy. Rebuilding trust after an affair, or working through long-standing problems, can take longer. You decide together how long to continue, and we check in regularly so you can both see what is changing.
What Happens in a Couples Session?
A typical session begins with a short check-in on how the week has gone. You then choose what to focus on: a recent argument, a decision you are stuck on, or a feeling that keeps coming up. Your therapist slows the conversation down, makes sure each of you has space to speak, and helps you hear what lies behind the other person’s words.
Sometimes your therapist will coach you through a conversation there and then, so you can experience what it feels like to talk differently. Strong emotions can surface, and that is normal and often useful. We always leave time at the end to settle, sum up and agree one or two small things to try at home.
Online Couples Counselling Across the UK

Our online couples counselling works just like meeting in the clinic, over a private, secure video call. You can join from the same sofa or, if you live or work apart, from two different places. Online sessions suit couples who live outside London, have young children, work long hours or travel often, and those who feel more relaxed talking at home.
Research shows that therapy by video can be as effective as face-to-face sessions for many people. All you need is a quiet, private room, a laptop or tablet with a camera, and a steady internet connection. Online couples counselling also saves travel time, so it is easier to keep sessions regular. Find out more about our video therapy sessions.
Couples Counselling in London: Our Clinic
If you prefer to meet in person, we offer couples counselling in London at our clinic at 106 Empress Avenue, London E12 5EU, in East London. Sessions take place in a calm, private room away from the distractions of home. Our couples counselling in London is open to couples from across the city and beyond.
Many couples combine online couples counselling with clinic visits, for example starting at the clinic and moving to video sessions when life gets busy. You can switch whenever it suits you.
Meet Our Couples Therapy Team
Feeling To Healing is a multidisciplinary clinic, not a one-person practice. Your couples therapy is provided by qualified, experienced psychologists, supported by a wider team, so we can match you with the practitioner whose experience and approach suit you both.
Dr Carlo Demarco, Consultant Psychologist
Dr Demarco holds a PhD in Psychology from the University of Texas and has more than 30 years of clinical experience. He combines psychological therapy with NLP and coaching skills, and works in English. View Dr Demarco’s profile.
Nadine Abuobeid, Psychologist
Nadine qualified at the University of Bath and Queen Mary University of London and is accredited by the BABCP. She works with anxiety, depression, trauma and OCD, which often affect relationships, using CBT, schema therapy and other approaches, in English. View Nadine’s profile.
The wider team includes Inas Hassan, Certified Hypnotherapist, who helps with stress, sleep and burnout. Learn more about Feeling To Healing.
Private Relationship Counselling: Fees and Payment
Couples therapy is not widely available on the NHS, and where it is offered it is usually only when one partner is being treated for depression. Private relationship counselling with us means:
- No waiting list: you can often start within days.
- No GP referral: you book directly.
- Evening and flexible times where available, online or in person.
- The same therapist throughout, so trust can build.
Our session fees are listed on our fees page. You pay us directly, as we do not bill insurance companies. If you have private health insurance, we give you a receipt after each session so that you can claim the cost back from your insurer yourself. Note that many policies do not cover couples work, so check yours first.
Who We Work With

- Married, engaged, dating and long-term couples
- Couples preparing for marriage or moving in together (premarital counselling)
- Same-sex and LGBTQ+ couples
- Intercultural, interfaith and arranged-marriage couples
- Couples with a large age gap or living apart
- New parents and blended families
If your partner is not ready for relationship counselling yet, you can start on your own. Individual counselling can help you understand your part in the pattern and often changes the relationship too.
Why Choose Feeling To Healing?
- A free 20-minute consultation for every treatment, so you can both ask questions with no obligation.
- Qualified psychologists, including a Consultant Psychologist with more than 30 years of practice.
- Fair and neutral couples therapy: we never take sides, and both partners are heard.
- Online or in person, by secure video anywhere in the world or at our East London clinic.
- A team, not a single practitioner, with individual therapy and hypnotherapy if either of you needs extra support.
- Respect for every culture and faith, in plain-language sessions in English.
Five Things to Try at Home

- Use “I” not “you”: “I felt hurt when…” lands very differently from “You always…”.
- Take a break before it escalates: agree a signal, step away for 20 minutes, then come back to the conversation.
- Repeat back what you heard before you reply, so your partner knows you have understood.
- Make a daily ten minutes to talk about your day, with phones away.
- Notice the good: say thank you for small things. Appreciation is one of the best protectors of a relationship.
Free guides from Relate and the NHS Every Mind Matters site can also help between sessions.
When Couples Work Is Not the Right Help
Joint sessions are not safe or suitable if there is violence, threats or controlling behaviour in the relationship. If you are being abused, call the free 24-hour National Domestic Abuse Helpline on 0808 2000 247. Men can call the Men’s Advice Line on 0808 801 0327. If anyone is in immediate danger, or you feel unable to keep yourself safe, call 999. You can call Samaritans free on 116 123, day or night.
Frequently Asked Questions
What is couples therapy and how does it work?
Couples therapy is a talking therapy for two partners together. A qualified therapist helps you understand the patterns behind your problems, improve communication and agree changes. Sessions last 55 minutes and take place online or at our London clinic, and you can start with a free 20-minute consultation.
Is online couples counselling as effective as face-to-face?
For most couples, yes. Research shows video therapy can work as well as meeting in person, and many couples find it easier to fit into busy lives. You can also mix online and clinic sessions.
How many sessions will we need?
Many couples notice positive changes within 6 to 12 sessions. Rebuilding trust after an affair or working on long-standing problems can take longer. We review progress with you regularly and you decide together how long to continue.
What if my partner does not want to come?
This is very common. Your partner is welcome to join the free consultation just to ask questions. If they are still not ready, you can start individual sessions, which often helps the relationship too, and they can join later.
Will the therapist take sides?
No. Your therapist stays neutral and makes sure both of you are heard. The focus is on the relationship and the patterns between you, not on who is to blame.
Can couples therapy help after an affair?
Yes. Many couples recover from infidelity with help. Therapy gives you a safe place to talk about what happened, understand why, and decide whether and how to rebuild trust. Recovery takes time, and honesty from both partners.
What is the difference between couples counselling and marriage counselling?
They are very similar. Couples counselling is open to partners at any stage, while marriage counselling is for married couples and often looks at issues such as family, children and long-term plans. See our marriage counselling page for more.
How much does it cost?
Your first 20-minute consultation is free. Our session fees are on our fees page, and you are welcome to ask questions before you book.
Can we use our health insurance?
We do not accept payment through insurance companies, so you pay for sessions directly. We give you a receipt after each session, which you can send to your insurer to claim back the cost if your policy covers it. Many policies do not cover couples work, so check first.
Is everything we say confidential?
Yes. What you share stays between you and your therapist. The only exception is a serious risk to someone’s safety, when we may need to involve other services, and we would normally discuss this with you first.
Can we have sessions in another language?
Our sessions are in English. The only exception is hypnotherapy, which is also offered in French and Arabic.
How do we book?
Start with a free 20-minute consultation. You can book online at a time that suits you, call us on +44 203 996 1510 or send a message through our contact page.
Take the First Step Together
You do not need to have all the answers before you reach out. Whether you choose online couples counselling or couples counselling in London, book your free, confidential 20-minute consultation and we will help you both find the right therapist and the right way forward.
You may also find these helpful: marriage support, compatibility assessment, psychotherapy and all our therapy services in London.
This page is for general information and is not a substitute for professional medical advice, diagnosis or treatment. Clinically reviewed by Dr Carlo Demarco, PhD, October 2026.

