Rates, Insurance and Cancellation Policy
Rates and insurance at Feeling To Healing Therapy Clinic, online and in person: our therapy fees are listed below, your first 20-minute consultation is free, and discounted rates are available for students and people on a low income. We do not bill insurers directly. You pay us and we give you a receipt after each session, so you can claim back from your insurer if your plan covers therapy.
Our rates and insurance page also explains how payment works and our cancellation policy, so you know exactly what to expect before you book.
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On this page
- Before you look at the fees
- Therapy rates and fees
- What a fee covers
- Session lengths
- Discounted therapy rates
- Asking for a discounted rate
- Insurance and claiming
- Claiming from your insurer
- Payment
- Planning your budget
- Worried about cost
- Cancellation policy
- Why we have cancellation terms
- If you cancel
- Tips
- Your first month
- Frequently asked questions
Before You Look at Our Fees: What to Know
Most people want to know what therapy will cost before they pick up the phone, and that is a fair question. This page puts everything about money in one place: what each session costs, who can have a discounted rate, how insurance works, how to pay and what happens if you need to cancel. Your first 20-minute consultation is free, so you can talk to us before you spend anything.
If something here is not clear, please ask. We would much rather explain a point than have you guess.
Therapy Rates and Fees at Feeling To Healing
These are our therapy rates and fees at Feeling To Healing Therapy Clinic, online and in person. Your first 20-minute consultation is free. We keep our rates and insurance information on one page so that nothing is hidden.
- £69 per 55 minutes: psychologist consultation
- £59 per 30 minutes: psychologist consultation
- £69 per 55 minutes: NLP session
- £59 per 30 minutes: NLP session
- £69 per 55 minutes: couple counselling session
- £69 per 70 minutes: hypnotherapy session
- £69 per 55 minutes: life coaching session
- £69 per 55 minutes: addiction counselling session
- £69 per 55 minutes: sex therapy and sexual health advice
- £59 per 55 minutes: discounted rate sessions (see below)
You can book any of these on our online booking page. If you are not sure which service suits you, start with the free 20-minute consultation and we will talk it through with you. You can also read about our hypnotherapy, NLP, couple counselling, addiction counselling and sexual health advice services.
What Your Session Fee Covers
Your fee pays for the time you spend with your therapist. A full session lasts 55 minutes, apart from hypnotherapy, which lasts 70 minutes, and the shorter 30-minute psychologist and NLP sessions. After you pay, you receive an invoice, and after each session you receive a receipt. The list above shows what each type of session costs, so that nothing is hidden.
Session Lengths and What Each Session Is For
Different needs call for different kinds of session. The picture below shows each one at a glance. If you are not sure which suits you, you do not have to decide alone: the free 20-minute consultation is the place to ask, and you can read more on our therapies page.

Psychologist consultations and NLP sessions can be booked as 30 or 55 minutes. Couple counselling, life coaching, addiction counselling and sex therapy are 55 minutes, and hypnotherapy is 70 minutes. Sessions are held online by secure video, in English, or in person at our London clinic, and hypnotherapy is also offered in French and Arabic.
Discounted Therapy Rates for Students and Low Income
Financial barriers should never stand in the way of healing. Our discounted therapy rates in the list above are for students and for people on a low income or on benefits. Proof of income may be required. Please ask us about concessionary rates when you get in touch. They are part of our rates and insurance information on this page.
Discounted sessions, and sessions booked on special offers, are non-refundable.
Who Can Have a Discounted Rate, and How to Ask
Money should never be the reason someone goes without help. If you are a student, or you are on a low income or on benefits, you can ask for a discounted rate. You do not need to explain your whole situation. Say that you would like to ask about a discounted rate, and we will tell you what we need.

We may ask for proof of income. Please remember that discounted sessions, and sessions booked on special offers, are non-refundable, so it helps to be sure of the day and time before you book.
Insurance and How to Claim Back Your Fees
Depending on your current health insurance provider or employee benefit plan, it is possible for our services to be covered in full or in part. We do not bill insurance companies directly. You pay us, and we give you a receipt after each session that you can send to your provider. Please contact your provider to check how your plan compensates you for psychotherapy services.
We recommend asking your insurance provider these questions to help work out your benefits:
- Does my health insurance plan include mental health benefits?
- Do I have a deductible? If so, what is it and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
Claiming Back From Your Insurer: Step by Step
We do not bill insurance companies directly, so the payment always comes to us first. Depending on your insurance provider or employee benefit plan, our services may be covered in full or in part. Here is a simple way to go about it:
- Check your plan before you book. Ask your provider whether it covers therapy with a private clinic, and whether it covers online sessions as well as in-person ones.
- Ask the right questions. The four questions in the picture below cover most of what you need to know.
- Pay for your session. You pay us when you book, and we give you a receipt after each session.
- Send in your claim. Send your receipts to your provider, with anything else they ask for. Every insurer has its own rules and timescales, so it is best to ask them what they need.

Sessions that have been taken and claimed back through medical insurance or similar are non-refundable. Please keep your receipts and invoice together in one place, on paper or on your computer, so they are easy to find when you need them. If you lose one, contact us and we will help.
Payment
We accept cash and all major credit cards. Bank transfers can be arranged to our accounts in the UK and Turkey. When you book online, the booking system takes you to PayPal to pay, and you then receive an invoice. See the payments page for how to pay and how to reach us if you have a question about a balance. Our rates and insurance page and the payments page work together.
Planning Your Sessions and Your Budget
How many sessions you need depends on you and on what you want to work on. Many people start with weekly sessions and review their progress with their therapist as they go, so you are never committed to more than you choose. Because your first consultation is free, you can ask how many sessions are likely to help before you pay for a full session.
If you are watching your budget, it can help to plan a few sessions ahead, ask about a discounted rate if you qualify, and check whether your insurer will pay part of the cost. The sooner you ask, the more options you have.
If You Are Worried About the Cost
It is very common to feel anxious about the cost of therapy, and it is fine to say so. Talk to us about it in your free consultation, or send us a message. We will explain every part of this page, help you work out which services suit you, and tell you what a discounted rate would involve if you qualify.
Cancellation Policy
If you are unable to attend a session, please cancel at least 24 hours beforehand. Otherwise, the full session fee will be charged.
- Bookings are not confirmed until they are paid for.
- A missed appointment is treated as a no-show if it is not cancelled at least 24 hours in advance.
- Sessions paid for in advance should be taken within the same month.
- A cancelled session should be rescheduled within the same month as the original session.
- Sessions that have been taken and claimed back through medical insurance or similar are non-refundable.
- Discounted sessions and sessions booked on special offers are non-refundable.
- Refunds are issued for sessions cancelled within 24 hours of booking. The conditions above still apply.
These terms let us provide our service without interruption, because demand is high and free slots are limited. Thank you for understanding.

Why We Have Cancellation Terms
Demand for our sessions is high and free slots are limited. When a session is cancelled at short notice, someone else usually cannot take that time. The terms above let us run our service without interruption and keep sessions available for the people who need them. We know that life does not always go to plan, so please tell us as early as you can if you cannot attend. Early notice is the easiest way to avoid any charge.
What Happens When You Cancel: a Quick Guide
The picture below shows the main points of our terms. The full wording is in the cancellation section above.

To change a session, tell us by phone, by email or on WhatsApp. A cancelled session should be rescheduled within the same month as the original session, and sessions paid for in advance should be taken within the same month.
Tips for Keeping Things Simple
- Ask early. Questions about fees are easiest to answer before you book.
- Book ahead. Booking early gives you time to pay and to arrange a discounted rate if you need one.
- Keep your receipts. You may need them for an insurance claim.
- Check your time zone. If you live outside the UK and have an online session, check the time of your session carefully so that you do not miss it.
If you would like to know about the payment steps, our payments page explains them in full.
Your First Month: a Simple Way to Plan
If you are new to therapy, a first month can be simple. Start by booking your free 20-minute consultation, where you can ask about fees and about which service suits you. If you decide to go ahead, book your first full session and ask for a receipt afterwards. If you plan to claim from an insurer, send in your first claim early, so that you learn how long it takes before you book more sessions.
After a few sessions, you and your therapist review how it is going. That is a good moment to look at your budget again, to decide how often you would like to meet and to ask any questions about fees. Nothing about this plan is fixed, and you can change it at any time.
Rates and Insurance: Frequently Asked Questions
These are the questions people ask us most often about our fees, discounted rates, insurance and cancelling. If yours is not here, please get in touch and we will answer it.
How much do therapy rates and fees cost?
Our rates are listed at the top of this page. Most one-to-one sessions are £69, and shorter 30-minute psychologist and NLP sessions are £59. Discounted sessions for students and people on a low income are £59.
Is the first consultation free?
Yes. Your first 20-minute consultation is free, so you can talk to us about what you need before you decide.
Do rates and insurance work together?
Not directly. We do not bill insurers. You pay us, and we give you a receipt after each session that you can send to your insurer if your policy covers therapy.
Will my insurance cover my sessions?
It depends on your provider or employee benefit plan, which may cover therapy in full or in part. Please ask your provider the questions listed on this page before you book.
Who can have the discounted rate?
Students and people on a low income or on benefits. Proof of income may be required. Please ask about concessionary rates when you get in touch.
What payment methods do you accept?
We accept cash and all major credit cards, and bank transfers can be arranged to our UK and Turkey accounts. When you book online, you pay through PayPal and then receive an invoice, as explained on the payments page.
What is your cancellation policy?
Please cancel at least 24 hours before your session. If you do not, the full session fee will be charged. Bookings are not confirmed until paid for, and cancelled sessions should be rescheduled within the same month.
Can I get a refund?
Refunds are issued for sessions cancelled within 24 hours of booking, as long as the conditions in our cancellation policy apply. Discounted sessions, special-offer sessions and sessions claimed through insurance are non-refundable.
Where can I find your rates and insurance details?
Everything is on this page: the rates, discounted rates, how insurance and claiming works, payment methods and the cancellation policy.
How do I book?
Start with a free 20-minute consultation. You can book online, call us on +44 203 996 1510 or send a message through our contact page.
How long is a session?
A full session lasts 55 minutes. Hypnotherapy sessions last 70 minutes, and psychologist and NLP sessions can also be booked as 30 minutes.
Do I pay before or after the session?
You pay when you book. When you book online, the booking system takes you to PayPal, and you then receive an invoice. Bookings are not confirmed until they are paid for.
Do you bill my insurer directly?
No. You pay us, and we give you a receipt after each session that you can send to your insurer if your plan covers therapy.
Will my insurer cover online sessions?
That depends on your provider and your plan, so it is best to ask them before you book. The questions on this page are a good place to start.
What proof do I need for a discounted rate?
Proof of income may be required. Please ask when you get in touch, and we will tell you what we need.
What happens if I cancel at short notice?
If you cancel less than 24 hours before your session, the full session fee is charged. Please cancel as early as you can.
Can I change my session to another day?
Yes, if you tell us in good time. A cancelled session should be rescheduled within the same month as the original session.
Where can I read about how to pay?
Our payments page explains how to pay by card through PayPal, by bank transfer or in cash.
Questions About Rates and Insurance?
Get in touch and we will gladly help. You can also book your free 20-minute consultation to talk about what you need. It is confidential, and you will be listened to without judgement.
Thank you for reading our rates and insurance page. You may also find these helpful: payments and how to pay, online therapy, our FAQs and our contact page.
This page is for general information and is not a substitute for professional medical advice, diagnosis or treatment. Last updated 10 November 2026.

