Contact Feeling To Healing by phone on +44 203 996 1510, by email at contact@feelingtohealing.com, on WhatsApp, with the message form below, or by booking online. Our therapy clinic is in East London, and we offer secure video sessions to adults worldwide, so whichever way suits you, we will reply and help you take the next step.

Contacting a therapist for the first time can feel like a big step. You do not need to know exactly what you need, and you do not need a referral or a diagnosis. Tell us a little about what is going on and we will explain how we can help. Your first 20-minute consultation is free.

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Choosing the Best Way to Reach Us

There is no wrong way to get in touch. Some people like to hear a voice before they decide anything, so they phone. Others find it easier to write, so they send an email or a message on WhatsApp. If you already know what you want, the online booking page is the quickest way to arrange a session. And if you would like us to find a time and a therapist for you, the message form below is the right place.

Whichever you choose, we reply and help you with the next step. There is no pressure, you do not need a referral, and you can stop at any point.

Contact Feeling To Healing: Phone, Email and WhatsApp

Our WhatsApp line is open 24 hours a day for booking and payment questions. It is not an emergency service, and it is not a crisis line. If you need urgent help, see the box above.

Before You Reach Out: What to Have Ready

You do not need to prepare anything. Still, a few details help us reply faster and suggest the right person. It is fine to share only what you are comfortable with.

• What you would like help with. A sentence or two is plenty, for example anxiety, low mood, a relationship difficulty or a habit you want to change.
• Online or in person. Tell us whether you prefer a secure video session or a visit to our London clinic.
• Days and times that suit you. If you live outside the UK, please tell us your time zone.
• A particular therapist. If you would like to see someone in particular, say so. If you are not sure, we will suggest the person whose experience fits what you need.

Book a Therapy Session Online or by Phone

If you want to book a therapy session by video, the quickest way is on our online booking page. Choose your free 20-minute consultation or a session, pick a time that suits you, and pay securely. You then receive an invoice. Bookings are not confirmed until they are paid for.

If you would prefer to talk to someone first, or you want to see one of our therapists in person in London, call us or send a message and we will arrange it with you. Some of our in-person therapists are booked by us directly rather than through the online booking page, so please say who you would like to see. Our payments page explains how to pay, and our fees page shows the cost of each session.

“There is no failure, but there is only feedback”

Send Us a Message

Use the contact form below to contact us and send a message. Please tell us a little about what you would like help with, whether you prefer video or in person, and the days and times that suit you. You do not need to share any personal details you are not comfortable with. We aim to reply as soon as we can.

If you would rather not use a form, you can always call or email us. Please do not send details of an emergency through the form, because we may not see it straight away.

Getting in Touch From Another Country or Time Zone

Many of our clients live outside the UK. Our online sessions are open to English-speaking adults anywhere in the world, and hypnotherapy is also offered in French and Arabic. When you write to us, please tell us which country or time zone you are in, so that we can suggest times that work for you and avoid any confusion about the hour of your session.

Our WhatsApp line is open 24 hours a day for booking and payment questions, which can be handy if the time difference makes a phone call awkward. It is not an emergency service. You can pay when you book, and our payments page explains the options, including bank transfer for clients abroad.

Getting in Touch as a Couple

If you would like to come as a couple, one of you can get in touch for both. Couples can join a session from the same room, or from two different places online, which helps when partners live in different cities or countries. If either of you feels unsafe, please say so when you get in touch, because we check safety first and can point you to the right support.

Meeting Online: What You Need

Most of our sessions are held online by secure video, in English, for adults anywhere in the world. You do not need special software or technical skill. We send you a joining link, and we send a reminder before your session. Sessions are not recorded.

Try to join from a room where you will not be interrupted, with your phone on silent. If the video connection fails on the day, we switch to a WhatsApp call, so a technical problem need not cost you your session. You can read more on our online therapy page.

Our Therapy Clinic in London and Online

Our therapy clinic in London is at 106 Empress Avenue, London E12 5EU, in East London. We also have a clinic in Istanbul, Turkey. Sessions are held online and in person, with the emphasis on online sessions, and run through the London or Istanbul clinic depending on availability. Many clients choose to meet us by secure video from home, wherever they are in the world, and others prefer to come in person.

Open our London address in Google Maps for directions. When you book an in-person session, we tell you how to find us and what to expect when you arrive. Read about online therapy if you cannot travel.

Visiting Our London Clinic

If you would rather meet face to face, you can see us in person in London, at 106 Empress Avenue, London E12 5EU, in East London. Because some of our in-person therapists are arranged by us directly, the best way to set up a visit is to call or send a message and tell us who you would like to see.

When you arrange a visit, we tell you how to find us and what to expect when you arrive. We also have a clinic in Istanbul, Turkey, and your session runs through the London or Istanbul clinic depending on availability, with the emphasis on online sessions.

What Happens After You Contact Us

However you get in touch, the next steps are the same. There is no pressure, and you can stop at any point.

1. 1. You get in touch. Use whichever way is easiest for you.
2. 2. We reply. We answer your questions and suggest a time.
3. 3. Free consultation. A free 20-minute chat to see whether we are the right fit.
4. 4. Your plan. You agree goals and book your first 55-minute session.

Questions You Might Ask in Your First Conversation

Many people are not sure what to ask. Here are some questions that other people have found helpful, and you are welcome to ask any of them, or your own:

• Who would be the right person for what I am going through?
• How long is a session, and how often do people meet?
• Can I meet online, in person, or both?
• How do I pay, and can I claim back from my insurer?
• What happens if I need to cancel or change a session?

Contact a Therapist: Your First Conversation

When you contact a therapist for the first time, it helps to know what to expect. In your free 20-minute consultation you can ask anything you like: who we are, how therapy works, how long it takes, how to pay and which therapist might suit you. We listen first, and we do not judge. You do not have to go into detail about your history, and nothing is decided on the call. If you decide to go ahead, we help you book your first 55-minute session, online or in person.

Our team offers help with anxiety, low mood, trauma, relationship difficulties, sleep, habits, hypnotherapy, NLP and life coaching. You can see everything we offer on our therapies page, and you can read common questions on our FAQ page.

Your Privacy When You Get in Touch

What you tell us is private. We use your details only to reply and to arrange your sessions. If you would prefer to share something sensitive in person or on a call rather than in writing, that is completely fine. A short message is enough to start with, and the rest can wait until you feel ready.

Who We Can Help, and Who to Turn To Instead

Our service is for adults only, and we do not offer therapy for children or teenagers. We offer talking therapy only and do not prescribe medication, so if you are thinking about medication, please speak to your GP. If you are in danger, or in crisis, please use the urgent help section below rather than writing to us, because a message may not be seen straight away.

If You Need Urgent Help

We are not an emergency service. If you or someone else is in immediate danger, call 999. If you are in distress or thinking about ending your life, call Samaritans free at any time on 116 123, or call NHS 111 and choose the mental health option. You can also go to your nearest A&E department. Our page on suicidal thoughts explains more ways to get support.

Questions About Fees Before You Get in Touch

Cost is one of the most common questions. Your first 20-minute consultation is free, so you can ask about everything else before you pay anything. Our session fees are listed on one page, our fees page, together with our discounted rates and our cancellation terms. We do not bill insurance companies directly, but we give you a receipt after each session, which you can send to your insurer if your plan covers therapy.

Tips for a Good First Conversation

• Say it your way. You do not need the right words. A few honest sentences are enough.
• Ask anything. Nothing is too small to ask, whether it is about cost, privacy or how therapy works.
• Take your time. Nothing is decided in your first conversation, and you can think about it afterwards.
• Tell someone you trust. If you wish, it can help to let a friend know that you are getting in touch.

After You Send Your Message

Once your message reaches us, we reply as soon as we can, with an answer to your questions and a suggested time. If you have not yet met us, we start with the free 20-minute consultation. If you choose to go ahead, we help you arrange your first 55-minute session, and we explain how payment works so that there are no surprises. If you do not hear back, please send a second message or call us.

Contact Us: Frequently Asked Questions

These are the questions people ask us most often before they get in touch. If yours is not here, please send it to us and we will answer it.

You may also find these helpful: our therapies, about us, fees, payments and online therapy.

This page is for general information. Last updated 10 November 2026.